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Citizens Charter of Commission of Railway Safety.

1.  INTRODUCTION TO THE ORGANISATION:

The Commission of Railway Safety, working under the administrative control of the Ministry of Civil Aviation of the Government of India, deals with matters pertaining to safety of rail travel and train operation and is charged with certain statutory functions as laid down in the Railways Act (1989), which are of an inspectorial, investigatory & advisory nature. The Commission functions according to certain rules viz. Statutory investigation into accidents rules framed under the Railways Act and executive instructions issued from time to time. The most important duties of the Commission is to ensure that any new Railway line to be opened for passenger traffic should conform to the standards and specifications prescribed by the Ministry of Railways and the new line is safe in all respects for carrying of passenger traffic. This is also applicable to other works such as gauge conversion, doubling of lines and electrification of existing lines. Commission also conducts statutory inquiry into serious train accidents occurring on the Indian Railways and makes recommendations for improving safety on the Railways in India.

2.  SERVICES AND DUTIES:

2.1  The duties of a Commissioner of Railway Safety as spelt out in Chapter III of the Railways Act 1989 are as under:-

  •     to inspect new railways with a view to determine whether they are fit to be opened for the public carriage of passengers, and to report thereon to the Central Government as required by or under this Act;
  •     to make such periodical or other inspections of any railway or of any rolling stock used thereon as the Central Government may direct;
  •     to make inquiry under this Act into the cause of any accident on a Railway; to perform such other duties as are imposed on him by this Act or any other enactment for the time being in force relating to Railways.

 

2.2   The term such other duties has been detailed in Sections 22 to 24 of the Act and covers the following:-

  • sanctioning the opening of new railway lines after inspection on behalf of the Central Government;
  • sanctioning the execution of all works, including new works, affecting the safety of running lines;
  • when, after inspecting a line already in use or a rolling stock already authorised, the Commissioner is of the opinion that their continued use will be attended with danger to the travelling public, he may report his opinion to the Central government, who may then order the closure of the line or the discontinuance of the use of rolling stock; and .
  • to inspect such a closed line and sanction its re- opening for carriage of passengers and also report to the Central Govt.on the fitness for use of discontinued rolling stock.

2.3   The Chief Commissioner of Railway Safety directs the activities of the Organisation and is responsible for advising the Central Government in all matters relating to Railway Safety, recruitment of officers, postings and promotions, budget and expenditure etc. The Chief Commissionerdeals principally with:-

  • Matters appurtenant to Field Inspections and statutory inquiries into accidents;
  • Inspection Reports of Commissioners of Railway Safety;
  • Reports of statutory inquiries held into accidents by the Commissioners. After careful study he forwards his considered opinion to the Controlling Ministry and the Railway Board with such recommendations as he considers necessary;
  • Railway Boards suggestions pertaining to corrections or amendments to General Rules, Rules for Opening of a Railway, Schedule of Dimensions, the P. Way, Bridge and Signal Engineering Manuals, Procedures for inquiries into accidents, Codes of Practice for Engineering Works and other publications; and
  • Preparation of the Annual Report on the working of the Commission of Railway Safety and its placement in each House of Parliament.
  • All the Technical publications indicated in para above including orders issued by Railway Board from time to time.

2.4   Field duties of the Chief Commissioner of Railway Safety consist of inspections of sections of Railways, visits to the Railway Headquarters and Divisional Offices, Railway installations and Circle Offices. If considered necessary by him, he may himself hold inquiries into important accidents.

3.   NORMS SET FOR DISCHARGE OF ITS DUTIES:

Normal Time period of various activities is outlined below. These are indicative only and vary from case to case depending on special features etc

3.1   Inspection of new lines, doubling, Gauge conversion etc. prior to introduction of passenger traffic:-

Inspection of line by CRS within one month of submission of documents by the Railways on mutually agreed date between CRS and the Railway Administration.

Authorization by CRS after the inspection D+7 days
Submission of the Final Inspection report to CCRS D+60 days
Submission of the case to Railway Board by CCRS D+90 days

3.2   Investigation into serious Railway accidents:-

A - Day of accident
 
A+30 -  The CRS will forward a brief preliminary narrative report and the provisional finding to

(i)  Chief Commissioner of Railway Safety

(ii)   General Manager of the Railway concerned.

(iii)   Secretary, Railway Board;
A copy of the Preliminary report shall be sent to Press Information Bureau alongwith a Press Note for publication in the Newspapers etc.

A+180-  The Commissioner of Railway Safety will submit his detailed report to the Chief Commissioner of Railway Safety and forward a copy of the report each to the Authorities mentioned in Rule 4 of the Statutory Investigation into Railway Accidents Rules, 1998. After receipt of Comments of Railway Administration CCRS note, containing his remarks on accident enquiry report as well as Railways comments is prepared and is sent to Railway Board generally within 30 days of receipt of Railways comments.

3.3  Proposals requiring Railway Boards Sanction: -

Submission of the case by CRS to CCRS after receipt from Railway Administration. 30 days
Disposal of case in CCRS office 30 days

3.4   Proposals requiring Sanction at CRS level:

  Disposal of the case is normally done in 30 days

4.  AVAILIBILITY OF INFORMATION:

The Commission is headed by a Chief Commissioner of Railway Safety (CCRS), at Lucknow, who also acts as the Principal Technical Advisor to the Central Government in all matters pertaining to railway safety. Working under the administrative control of CCRS are nine Commissioners of Railway Safety (CRS), exercising jurisdiction over the Zonal Railways. In addition, some of them have jurisdiction over railway establishments other than Zonal Railways viz (i) Metro Railway, Kolkata, (ii) DMRC, Delhi, (iii) Metro Bangalore (iv) Konkan Railway and (v) Metro Mumbai. There are 5 Dy. Commissioners posted in the Headquarters at Lucknow for assisting the CCRS, as and when required. In addition, there are 9 field Dy. Commissioners, In one each circle, to assist the Commissioners in matters concerning the Signaling and Telecommunication disciplines, 3 field Dy. Commissioners, one each in Lucknow, Kolkata and Secunderabad to assist the Commissioners in matters concerning the Civil Engineering disciplines amd 01 field Dy. Commissioner in Mumbai to assist the Commissioners in matters concerning the Electric Traction,. The jurisdiction and other detail is as below
 

The Headquarters and the jurisdiction of each circle over the Railway Administration is as below: -

CIRCLE HEADQUARTERS PRINCIPAL RAILWAYS

CENTRAL CIRCLE

Mumbai

CENTRAL RLY., WEST CENTRAL RLY.& KONKAN RLY

EASTERN CIRCLE

Kolkata

EASTERN RLY. & EAST CENTRAL RLY.

NORTHERN CIRCLE New Delhi NORTHERN RLY. & DELHI METRO RAIL CORPORATION

NORTH EASTERN CIRCLE

Lucknow

NORTH EASTERN RLY. & NORTH CENTRAL RLY

NORTHEAST FRONTIER CIRCLE

Kolkata

NORTHEAST FRONTIER RLY. & METRO KOLKATA

SOUTHERN CIRCLE

Bangalore

SOUTHERN RLY. & SOUTH WESTERN RLY.

SOUTH CENTRAL CIRCLE

Secunderabad

SOUTH CENTRAL RLY.

SOUTH EASTERN CIRCLE Railway

Kolkata

SOUTH EASTERN RLY., EAST COAST RLY.& SOUTH EAST CENTRAL RLY.

WESTERN CIRCLE

Mumbai

WESTERN RLY & NORTH WESTERN RLY.

The telephone nos. ,fax and email nos of the officers are as below:-

Sl. No. Name and Designation Tel.No.(Office)
1

Shri S. Nayak (Additional Charge), Chief Commissioner of Railway Safety 

(Email :chiefcom@rediffmail.com)

0522-2233108,
FAX -0522-2233095

2

Shri Rajiv Kumar, Dy. Comm. of Railway Safety (General)

2233043

3

Smt. Sule - Section Officer

2233087

4

Shri Ajay Misra, Private Secretary to CCRS.

2233108

TECHNICAL WING, DRM, N.E. RAILWAY COMPLEX, ASHOK MARG, LUCKNOW
1

Shri Uttam Prakash, Dy. Comm. of Railway Safety (Mechanical)

2233086

2

Shri  Shalabh Tyagi, Dy. Comm. of Railway Safety (Electrical)

2233088

3

Shri B.S. Yadav, Dy. Comm. of Railway Safety (Signaling & Tele.)

2233086

4

Ms. Indu Rani Dubey Dy. Comm. of Railway Safety (Operating)

2233088

5

Shri Gautam Sharma, ADOL

2233086

COMMISSION OF RAILWAY SAFETY, N. E. CIRCLE N.R. CAMPUS, HAZRATGANJ, LUCKNOW
1

Shri Pramod Kumar Acharya (Additional Charge), Commissioner of Railway Safety,

2234515 FAX-0522-2234515

2

Shri R. K. Pandey, Office Superintendent.

2234515

COMMISSION OF RAILWAY SAFETY, NORTHERN CIRCLE, CRIS COMPLEX, CHANAKYAPURI, NEW DELHI
1

Shri Shailesh Kumar Pathak, Commissioner of Railway Safety,

(Email :crs@nr.railnet.gov.in )

011-26886589

FAX-011-26886589

2

Shri Ashwani Kumar, O.S.

26886589

COMMISSION OF RAILWAY SAFETY, SOUTHERN CIRCLE, 7, SESHADRI ROAD BANDHINAGAR, BANGALORE
1

Shri K. A. Manoharan, Commissioner of Railway Safety

(Email :crsscsbc@sr.railnet.gov.in )

080-22260650

FAX-080-22260650

2

Shri E. Srinivas, Dy. CRS (S & T)

080-22260650

3

Shri S. Prabhakar, Office Superintendent

080-22265926

COMMISSION OF RAILWAY SAFETY, SOUTH CENTRAL CIRCLE SAROJINI DEVI ROAD SECUNDERABAD.
1

Shri Ram Kripal, COMMISSIONER OF RAILWAY SAFETY

crs@scr.railnet.gov.in

040-27820104

FAX-040-27820104

2

Shri P. Muralimohana Rao, Sr. P.S.

040-27820104

3

Shri T.V. Ramana Office Superintendent.

COMMISSION OF RAILWAY SAFETY, WESTERN CIRCLE 2ND FLOOR, CHURCHGATE STN. BLDG. ANNEXE, M. K. ROAD MUMBAI.
1

SHRI Shushil Chandra, COMMISSIONER OF RAILWAY SAFETY, (A/C)

(Email :crsw@wr.railnet.gov.in )

022-22034351

FAX-22034351

2

VACANT, DY. COMMISSIONER OF RAILWAY SAFETY (S&T)

3

V A C A N T - OS

COMMISSION OF RAILWAY SAFETY, EASTERN CIRCLE, 14 STRAND R-OAD, 12TH FLOOR, KOLKATA.
1

Shri Pramod Kumar Acharya, COMMISSIONER OF RAILWAY SAFETY

(Email :crsec@er.railnet.gov.in)

033-22483945

FAX-033-2105514

2

Shri Dipankar Banarjee, Dy. Commissioner of Railway Safety (S&T)

3

Office Superintendent, (VACANT)

COMMISSION OF RAILWAY SAFETY, N. F. CIRCLE 14 STRAND ROAD 12TH FLOOR, KOLKATA.
1

Shri Shailesh Kumar Pathak (Additional Charge), COMMISSIONER OF RAILWAY SAFETY

033-22481493

FAX-033-22484225

2

Shri A. K. Sengupta, Sr. P.S.

3

V A C A N T - Office Superintendent

COMMISSION OF RAILWAY SAFETY, SOUTH EASTERN CIRCLE, 14 STRAND ROAD 12TH FLOOR, KOLKATA.
1

Shri Sudarson Nayak, Commissioner of Railway Safety
(Email :crssec@ser.railnet.gov.in)

033-22484558

FAX-033-22105514

2

Shri P. B. Banik, Sr. P.S.

3

Office Superintendent, (VACANT)

COMMISSION OF RAILWAY SAFETY, CENTRAL CIRCLE 2ND FLOOR, CHURCHGATE STAN. ROAD BUILDING ANNEXE, MUMBAI.
1

Shri Sushil Chandra, Commissioner of Railway Safety

(Email :crsc@cr.railnet.gov.in)

 

022-22056058

FAX-022-22056058

2

Smt. Sheila Lobo, Sr. P.S.

3

Shri. P. J. Justin, Office Superintendent

4

Shri. G.P. Garg, Dy. CRS (ET)

5.  FOR INFORMATION OUTSIDE OFFICE HOURS :

At present there is no system to deal with requests outside office hours.

6.   WEBSITE:

http://www.crs.gov.in

7.  The complaint if any can be registered in the o/o chief commissioner of railway safety, Ashok Marg, Lucknow and the other offices listed above

8.  CONSULTATION WITH OUR USERS/STAKEHOLDERS:

As the organization does not has any interaction with general public so there is no mechanism of consultation. Our organization is governed by the Railways Act ,1989 and the instruction issued by the Government of India from time to time. 

9.   NODAL OFFICER FOR THE COMMISSION OF RAILWAY SAFETY:

 
Shri L.B. Singh, Dy CRS (G)
 
O/O CHIEF COMMISSIONER OF RAILWAY SAFETY,
 
ASHOK MARG, LUCKNOW.
 
Ph.    0522-2233108
 
FAX -    0522-2233095
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